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BABY-FAMILY
SUPPORT

NICU Services and Care Objectives
Family Custom Care

FAMILY CUSTOM CARE

For those families experiencing chaos and uncertainty
from the pregnancy or birth experience, Kilometer
Thirteen will tailor servcies to meet your family's
needs. If your baby needs intensive medical care,
the double bind of wanting to care for your own
child while having to rely upon medical experts
may trigger enormous stress. Please do not feel
any need to digest the information on this website.
Please contact Zephyr directly for a free initial
consultation to discuss how Kilometer
Thirteen may best serve you.


Please text for quickest response.
(310) 658-6240

Urgent Care

ALL PARENTS MATTER

Kilometer Thirteen works with all parents, birthing and

non-birthing. Every parent plays a special role in the life of

the baby and deserves to be honored, acknowledged,

and supported.

Kilometer Thirteen offers support before,

during, and after the NICU stay. 

Kilometer Thirteen works with all parents to process their

own birth stories, so that they may focus on the present,

rather than be hijacked by unconscious and unresolved

feelings from their own past.

Kilometer Thirteen works with all parents to improve

self-awareness, communication, and partner-partner relational

connection. These skills can be a great resource within

the partner-partner relationship, during the birth, while

coping with NICU experiences, and after the NICU stay.

Parents are supported to connect with each other and

bond with their baby. Attending to the family relationships

often fosters healthy behaviors in the baby, including

engaged attachment, sound sleep, connected and

conscious crying, ability to settle and soothe,

and engaged feeding.

​​​​INTEGRATION OF BIRTH STORY

Kilometer Thirteen holds a safe space for families to

process their experience from any point in their

conception, pregnancy, birth, and post-birth journey.

​​​​​​​NICU CARE

Parents often feel pressured to "keep it together" for

the sake of their partner(s) and baby. Kilometer Thirteen

provides safety for parents to be real and express

what they need to. This sometimes means sitting in

silence together to honor the magnitude of the situation.

It may mean validating your reality and supporting you to

be where you need to be and do what you need to do.

Family may not always be able to be present with

the neonate or infant in the NICU. When increased human

connection is desired for your baby, Kilometer Thirteen

may provide supplemental care in the NICU.

Kilometer Thirteen responds when your neonate or infant

experiences prolonged periods of crying, lack of connection,

fast or slow heart rate, excessive or weak respiratory rate, and

other forms of dysregulation. You may prearrange for K13 to

provide standby services. This also extends to accompanying

your baby during procedures. K13 can help your child to feel

human connection and safety in the midst of chaotic or

disturbing---but necessary---medical care.

PALLIATIVE CARE

The circumstances of the NICU may place families in the position of

having to make impossible decisions. It is inherent in the nature of

these choices that they are fraught with double binds. Kilometer

Thirteen appreciates the difficulty of sitting in these tensions to

make extraordinarily painful decisions. Kilometer Thirteen

knows that—imperfect though it may be—you have

reached the best decision for you and your family.

If your baby requires palliative care, Kilometer Thirteen can

supplement family care to reduce any period of time when

your baby might, otherwise, be alone on their journey.

info@kilometerthirteen.com

Support Services
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